fbpx
Careers
Zag

Careers

We hire great people to do great work.

We come to work every day to solve challenges, and we lean on our teammates to do it. We all have titles, but we’re not defined by them. By working together and bending our disciplines, we bring unique perspectives to the table, learn from each other, and ultimately, stick the landing.

We have six guiding principles that help keep us grounded along the way:

Be Better.
We strive for unicorn-level greatness.

Own It.
We care about what we create.

Think Beyond.
We outsmart challenges with creative and forward thinking.

Get Real.
We dare to show up as ourselves.

Team Up.
We take the carpool lane, working together to achieve the best results.

All In.
We make it count. Every day.

 

More about working at zag

We know agency life can be fast-paced so are intentional about making sure that we are investing in our culture through tech-led solutions such as Coach and ongoing employee-driven engagement activities (S’mores and ghost stories! Escape rooms! Virtual Friday hangs!). Additionally, we offer great benefits, including paid personal days and competitive holiday time.

At zag, we believe in inclusivity, and it’s a key part of how we conduct ourselves within our team and in the industry. All aspects of employment will be based on merit, competence, performance and business needs.

Account Services Director
Closes: Jun 17

The Position

The Account Services Director is responsible for the stability and profitability of the company’s client base. In this role, they oversee all activity within the accounts department throughout the various stages of a client’s project and/or retainer lifecycle. In addition to monitoring and mentoring the Account Services team to build capacity and competency, they’re called upon to assist with defining business goals and user needs for both zag and its clients, identify ways to support the growth of client accounts, and determine opportunities to strengthen long term client relationships. They possess strong analytical thinking and communication skills as well as a strong business mindset to act on behalf of the agency to ensure continued success for the Account Services team and zag’s clients.

Overall Accountability

The purpose of this position is to oversee all external client/agency relationships to ensure the Account Services team provides exceptional customer service that consistently exceeds clients’ expectations. This is done by acting as a strategic client contact and advisor, with visible ongoing engagement, while proactively managing and developing team members. In this role, the Account Services Director leads the accounts department to ensure the agency provides sound and responsible marketing counselling and planning through the development of strong relationships and rapport.

Responsibilities & Duties

Areas of responsibility for the Account Services Director will include:

  • Support account reps to interpret and prioritize complex strategies, projects and plans
  • Review, analyze and evaluate the following, relative to the client’s needs and objectives: client data, creative output, media output and supplementary research
  • Attend client meetings to strategize, ideate, educate and propose new marketing initiatives in order to cross-sell and upsell agency services.
  • Provide support on media contracts and oversee the development of media plans including budgets, blocking charts and post-buy analysis
  • Practice forward thinking and demonstrate bigger picture understanding of clients’ marketing strategy (including competitors and industries) and communicate how current projects relate to longer-term business objectives
  • Monitor out of scope requests, estimates and approvals as required

Applying

Send your resume to careers@atozag.ca and tell us why you’re the perfect fit.

To be considered for this position, you will need a passion for marketing and be able to think on your feet. Experience in an agency setting will be considered an asset.

Shortlisted applications will receive an email from us requesting a 30-minute phone interview within five business days. Following the phone interview, successful applicants will receive a request for a formal interview.

We understand how uncertain the application process can be, so we promise not to leave you hanging. If at any time you are not selected to move forward, you will receive an email from us letting you know.

Show More
Account Manager
Closes: Jun 17

The Position

The Account Manager leads on all aspects of project planning and acts as a liaison between clients and the rest of the agency. This includes owning the client relationship on assigned accounts, forming an intimate understanding of all aspects of a client’s business and translating that knowledge into counsel and planning for agency assignments. They possess strong analytical thinking and communication skills and have the ability to synthesize, develop and present clear and concise recommendations in a way that not only articulates the agency’s point of view but also respects the best interests of, and delivers value to, the client.

Overall Accountability

The purpose of this position is to maintain and grow our clients’ businesses on an ongoing and project basis. This includes directing the day-to-day agency business efforts on behalf of our clients’ products and/or services on assigned accounts. In this role, the Account Manager is accountable for ensuring the agency provides:

  • A thorough assessment of clients’ needs
  • Sound and responsible marketing counseling and planning
  • Proper and innovative execution of work in all areas on schedule and on budget
  • Rationale around how work output supports our clients’ goals and objectives
  • A consistently superior creative product

Responsibilities & Duties

Areas of responsibility for the Account Manager will include:

  • Interpret proposals and develop clear actions with appropriate deadlines for client deliverables
  • Review, analyze and evaluate the following, relative to the client’s needs and objectives: client data, creative output, media output and supplementary research
  • Demonstrate the ability to interpret, prioritize and incorporate additional and/or shifting information into existing strategies, projects and plans
  • Provide clients with business updates on a regular basis to reveal upcoming opportunities and threats to their industry and/or organization
  • Conduct market research, negotiate media contracts, prepare budgets, and develop post-buy analyses
  • Practice forward thinking and demonstrate bigger picture understanding of clients’ marketing strategy (including competitors and industries) and communicate how current projects relate to longer-term business objectives

Applying

Send your resume to careers@atozag.ca and tell us why you’re the perfect fit.

To be considered for this position, you will need a passion for marketing and be able to think on your feet. Experience in an agency setting will be considered an asset.

Shortlisted applications will receive an email from us requesting a 30-minute phone interview within five business days. Following the phone interview, successful applicants will receive a request for a formal interview.

We understand how uncertain the application process can be, so we promise not to leave you hanging. If at any time you are not selected to move forward, you will receive an email from us letting you know.

Show More
Copywriter
Closes: Jun 17

The Position

The Copywriter is responsible for developing written solutions to meet clients’ objectives for concepts through to finished copy. They’re expert organizers who are highly effective at staying on top of multiple projects, each with various moving pieces, thanks to their proactive thinking skills, exceptional verbal and written communication abilities and a strong attention to detail.

Overall Accountability

The purpose of this position is to determine tone, style, structure and voice of content, based on available space, knowledge of editorial principles, aesthetic sense and brand considerations. The work of the Copywriter will reflect intelligent thinking, good organization and accuracy while meeting assignment deadlines with consistent and dependably high levels of performance. In this role, the Copywriter ensures that the agency provides work that exceeds clients’ expectations, by constantly and consistently adapting and anticipating industry trends and delivering a consistently superior product.

Responsibilities & Duties

Areas of responsibility for the Copywriter will include:

  • Actively seek out and help define new creative possibilities for client engagements, from brand story-telling, content, social media, scripts, traditional and untraditional media
  • Help develop and guide creative ideas based on input from the Co-Creative Directors, client and personal research
  • Assure accuracy, completeness and neatness of copy from initial draft through to final copy
  • Understand business objectives, challenges and opportunities of target and industry
  • Understand and analyze a client’s personas, marketing positions, and consumer journeys

Applying

Send your resume to careers@atozag.ca and tell us why you’re the perfect fit.

To be considered for this position, you will need a passion for marketing and be able to think on your feet. Experience in an agency setting will be considered an asset. While you can be located anywhere in Canada, you will be expected to work within an MST time zone.

Shortlisted applications will receive an email from us requesting a 30-minute phone interview within five business days. Following the phone interview, successful applicants will receive a request for a formal interview.

We understand how uncertain the application process can be, so we promise not to leave you hanging. If at any time you are not selected to move forward, you will receive an email from us letting you know.

Show More
Senior Graphic Designer
Closes: Jun 17

The Position

The Senior Graphic Designer helps grow a client’s brand on an ongoing and project basis, spanning all areas of integrated communication and digital. They’re creative visionaries who are highly effective at staying on top of multiple projects, each with various moving pieces, thanks to their proactive thinking skills, exceptional verbal and written communication abilities, strong attention to detail and keen design sense.

Overall Accountability 

The primary purpose of this position is to provide users with an exceptional and intuitive online experience through research, planning and design. This includes working with the team on strategy, leading and executing cutting edge design solutions, and ensuring that projects are executed on time and on budget. In this role, the Senior Graphic Designer ensures that the agency provides work that exceeds clients’ expectations, by constantly and consistently adapting and anticipating industry trends and delivering a consistently superior product.

Responsibilities & Duties

Areas of responsibility for the Senior Graphic Designer will include:

  • Demonstration of strong analytical abilities to evaluate end-to-end customer experience across multiple channels and customer touch points
  • The ability to recognize upcoming opportunities and threats to projects
  • Demonstration of a detailed approach to projects and a keen eye for errors
  • Create engaging, impactful and thoughtful design solutions that meet project requirements
  • Work alongside Art Director to monitor project constraints (schedule/scope/resources)
  • Collaboration with internal teams to create and deliver tailored experiences for the digital user
  • Championing internal processes for better efficiency
  • Evaluating emerging technologies and provide thought leadership and perspective for adoption where appropriate
  • Stay up-to-date with design trends

Applying

Send your resume to careers@atozag.ca and tell us why you’re the perfect fit.

To be considered for this position, you will need a minimum of 5 year’s-experience as a working Graphic Designer, ideally in an agency setting. While you can be located anywhere in Canada, you will be expected to work within an MST time zone.

Shortlisted applications will receive an email from us requesting a 30-minute phone interview within five business days. Following the phone interview, successful applicants will receive a request for a formal interview.

We understand how uncertain the application process can be, so we promise not to leave you hanging. If at any time you are not selected to move forward, you will receive an email from us letting you know.

Show More

Apply

We're always scouting for the best in the biz to join our crew. We may be dreamers, but we know the stars don't always align. If you don't see a position you're a fit for right now—apply anyway! We'll keep your info at the ready and reach out if something opens up.
  • Drop files here or
    Accepted file types: pdf, Max. file size: 300 MB.
      PDF Only